Ticket #10

In Progress Medium Breached Network

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Details

WiFi drops every 30 minutes on 3rd floor

Comments

2 comments
T Tom Bergmann 13d ago · Apr 6, 2026 2:39am
The WiFi issue seems to correlate with the access point reboot cycle. I have disabled the auto-reboot schedule temporarily while we investigate.
T Tom Bergmann 13d ago · Apr 6, 2026 2:39am
The WiFi issue seems to correlate with the access point reboot cycle. I have disabled the auto-reboot schedule temporarily while we investigate.

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Info

Requester Tom Bergmann
Category Network
Assigned Agent Jessica Park
Created Apr 6, 2026 2:39am
Due Apr 6, 2026 6:39am
First Response Apr 6, 2026 1:39am
Resolved —
SLA (minutes) 480
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Tags

# network