H
Help
desk
Tickets
Users
Agents
Tags
Reports
KB
+ New Ticket
Edit Ticket #10
WiFi drops every 30 minutes on 3rd floor
View
← Back
Created
Apr 6, 2026 2:39am
Due At
Apr 6, 2026 6:39am
First Response
Apr 6, 2026 1:39am
Resolved At
—
Edit Details
Requester
Angel Vasquez
Carlos Reyes
David Okonkwo
James Carter
Josh Smith
Linda Zhao
Maria Lopez
Priya Nair
Sarah Mitchell
Tom Bergmann
Category
Account Access
Hardware
Network
Other
Software
Title
Description
My connection to the corporate WiFi (CORP-INTERNAL) drops roughly every 30 minutes and reconnects after 1-2 minutes. Affects only the 3rd floor open workspace. Started about a week ago.
Priority
Low
Medium
High
Critical
Status
Open
In Progress
Resolved
Closed
Assigned Agent
— Unassigned —
IT Agent Mike
IT Agent Sara
Jessica Park
Marcus Webb
Robert E
SLA (minutes)
Tags
(optional)
# access
# email
# escalated
# hardware
# needs-parts
# network
# quick-fix
# software
Save Changes
Cancel
Status History
From
To
Changed At
Note
No status changes logged yet.