Hardware

✍️ IT Agent Sara Updated Apr 18, 2026 👁 96 views

Problem

Your computer cannot connect to the network or keeps dropping the connection.

Solution

Step 1 — Open Device Manager Press Windows + X and select Device Manager from the menu.

Step 2 — Locate Network Adapters Expand the Network Adapters section. Right-click your adapter and select Disable Device, wait 10 seconds, then Enable Device.

Step 3 — Flush DNS Open Command Prompt as Administrator and run:

ipconfig /flushdns
ipconfig /release
ipconfig /renew

Step 4 — Restart Restart your computer and test the connection.

Still not working?

If the issue persists, submit a ticket with your device name and the error message you see.

Published Apr 6, 2026 ✏️ Edit Article