Ticket #17

In Progress Critical Breached Software

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Details

Laptop running extremely slow after Windows update

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Status Timeline

Status changed from Open to In Progress
Apr 6, 2026 2:39am · Agent picked up — checking Windows Event Log

Info

Requester Sarah Mitchell
Category Software
Assigned Agent Unassigned
Created Apr 6, 2026 2:39am
Due Apr 6, 2026 1:39am
First Response Apr 5, 2026 11:39pm
Resolved —
SLA (minutes) 240
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Tags

# escalated # software