Ticket #14

Resolved Medium Met Software

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Details

Teams audio not working during calls

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Status Timeline

Status changed from Open to In Progress
Apr 6, 2026 2:39am · Rolled back audio driver to previous version
Status changed from In Progress to Resolved
Apr 6, 2026 2:39am · Driver rollback resolved the issue — tested with 3-person call
Status changed from Open to In Progress
Apr 6, 2026 2:39am · Rolled back audio driver to previous version
Status changed from In Progress to Resolved
Apr 6, 2026 2:39am · Driver rollback resolved the issue — tested with 3-person call

Info

Requester Carlos Reyes
Category Software
Assigned Agent Jessica Park
Created Apr 6, 2026 2:39am
Due Apr 5, 2026 2:39am
First Response Apr 4, 2026 2:39am
Resolved Apr 5, 2026 2:39am
SLA (minutes) 960
Resolution Time -1440m
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Tags

# software