Ticket #11

Open High Breached Network

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Details

VPN fails to connect from home — error 619

Comments

2 comments
S Sarah Mitchell 13d ago · Apr 6, 2026 2:39am
Error 619 typically means the VPN port is being blocked. Can you confirm if you are behind a corporate firewall at home (some routers block port 1723)?
S Sarah Mitchell 13d ago · Apr 6, 2026 2:39am
Error 619 typically means the VPN port is being blocked. Can you confirm if you are behind a corporate firewall at home (some routers block port 1723)?

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Info

Requester Sarah Mitchell
Category Network
Assigned Agent Unassigned
Created Apr 6, 2026 2:39am
Due Apr 6, 2026 3:39am
First Response —
Resolved —
SLA (minutes) 480
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Tags

# escalated # network