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Edit Ticket #25
Monitor flickering — possible hardware failure
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Created
Apr 6, 2026 2:39am
Due At
Apr 6, 2026 5:39am
First Response
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Resolved At
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Requester
Angel Vasquez
Carlos Reyes
David Okonkwo
James Carter
Josh Smith
Linda Zhao
Maria Lopez
Priya Nair
Sarah Mitchell
Tom Bergmann
Category
Account Access
Hardware
Network
Other
Software
Title
Description
My external monitor (Dell 27") has been flickering on and off since this morning. Tried different cables and ports, still flickering. The laptop screen is fine.
Priority
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Critical
Status
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In Progress
Resolved
Closed
Assigned Agent
— Unassigned —
IT Agent Mike
IT Agent Sara
Jessica Park
Marcus Webb
Robert E
SLA (minutes)
Tags
(optional)
# access
# email
# escalated
# hardware
# needs-parts
# network
# quick-fix
# software
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