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Edit Ticket #2
No internet in conference room
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Created
Mar 19, 2026 1:45am
Due At
Mar 20, 2026 1:45am
First Response
—
Resolved At
—
Edit Details
Requester
Angel Vasquez
Carlos Reyes
David Okonkwo
James Carter
Josh Smith
Linda Zhao
Maria Lopez
Priya Nair
Sarah Mitchell
Tom Bergmann
Category
Account Access
Hardware
Network
Other
Software
Title
Description
WiFi not working in room 204 since this morning.
Priority
Low
Medium
High
Critical
Status
Open
In Progress
Resolved
Closed
Assigned Agent
— Unassigned —
IT Agent Mike
IT Agent Sara
Jessica Park
Marcus Webb
Robert E
SLA (minutes)
Tags
(optional)
# access
# email
# escalated
# hardware
# needs-parts
# network
# quick-fix
# software
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Status History
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Open
In Progress
Mar 19, 2026 1:45am
Agent picked up ticket